Since the new regulation was put out by FDA with a need to track all the type 2 & 3 medical devices. The client approached us to create a platform to connect FDA approved Medical device manufacturers to end users by using their tracking technology to create more users and start generating revenue with premium services.
The project still being at a very early stage, it needed a lot of research. So, instead of coming up with final designs, we came up with three different conceptual designs that could help connect the medical manufacturers to their end users using this technology.
Here are the three different concepts
1. Medical professional accessing the documents
A conceptual webpage for medical professionals to better understand the project and a search engine to enable them to search devices and get complete descriptions, manuals and instructional videos all at one place.
2. Medical technician reporting a problem
Adding few features to already existing mobile app could ease lot of work for medical technicians like adding new logs for a device or keeping a record of all the devices etc and also could keep them in the loop with the manufacturers.
3. Manufacturer managing their documents
A conceptual dashboard for the manufacturers to keep all their documents in one place and to keep a track of all their devices as required by the FDA.
Getting to know the problem
The business proposition of our client was difficult to understand, even their webpage was not clear to understand and had a lot of text. So we started our research by understanding the problem.
Through Market study, we got to know that a few other companies were tracking medical devices along with other things but had very old software and were not that efficient.
After getting a clear idea of what we wanted to know from the users, we started interviewing three main target users Medical Professionals, Medical Device manufacturers, and Medical Technicians. All three parties are interconnected have a deep relation.
Defining the Solution
Three Different approaches…
We need to create a medical device tracking system for
Medical professional accessing the documents
A website was the best way to create access for medical device documents to be available to medical professionals at all times on their fingertips.
Medical Technician reporting a problem
Instead of manually reporting every entry of the device we thought of adding a new login feature to the existing mobile app that would record all the logs of the device and at the same time send the maintenance or repair request to the manufacturer.
Manufacturer managing the documents
A dashboard to be provided to the manufacturers to keep all their documents such as manuals, invoices, instructional videos etc. in one place to improve their efficiency and also in case of a recall. All the notifications regarding tracking a device would be provided on the dashboard. Also, notifications regarding medical professionals trying to access their medical devices manuals or informational videos will be provided.